Thursday, November 29, 2007

Multi-Cultural Marketing II - The Thumb Tribe

Remember the other day I was saying that it's not sufficient to target cultures such as African Americans or Asians and consider the matter of multi-cultural marketing concluded? But of course it is concluded because marketers generally draw the line where media properties end, and for example, for African Americans, they end with television such as BET - the Black Entertainment Network, etc. But there are cultures, pervasive cultures within the cultures - that marketers never explore. They've never heard of them. Yet it is these cultures within the cultures that influence us all - hence we call them "Culturally Influential Consumer Groups."

The first I mentioned was "Walking Actors," the 1/2 of the US population employed by service and information based industry - hence their need for products and services that make them a better them - a huge chunk of the population that's little understood.

Now I'd like to introduce you to another "Culturally Influential 'Developmental' Consumer Group" we can recruit for use in developing new products, services, positioning strategies, media properties, content, etc.

Let's call them the 'THUMB TRIBE' referring to the masses of young people around the world that use mobile phones for texting, email, entertainment and mobile phone conversations. They've grown up in a world that is dynamically different from the one we lived in. What kind of cars do they want? And what gadgets? They don't even use computers - computers now percieved as going the way of B&W television. At what point do their childhood toys and t'ween technology devices merge? And what future outcomes do they, and marketer-manufacturers expect?

1 comment:

H. Martin Calle said...

Two other "Culturally Influential Consumer Groups" introduced by Calle & Company at the dawn of Apple's entry and IBM's to the PC market place were/still are PC's and Macs.

PC's are admittedly quantitative non-creative people while Mac's are the opposite. They always make fireworks when developing new product concepts and positioning strategies for packaged goods, pharmaceutical and automotive clients.