Did I die at Starbucks and wake up in Aunt Gloria Jeans Tea Room? Selling frozen novelty yogurt drinks called Sorbetto at Starbucks is a clear signal the coffee purveyor's brand equity compass is way off track. This isn't even making Howrd Schultz look good if he's trying to stabilize the company for a sale. Selling non coffee drinks at Starbucks, especially frozen yogurt novelties is like Campbells Soup Company selling Chunky Soup as a stew in a can instead of "the soup you eat with a fork." That's how you biuld the equity of a soup company as a soup company. Starbucks. Desperate. The company hasn't even taken coffee 20% of where it can go, and they're already turning in non-coffee directions. And, not to be critical, but those Pepto-Bismol colored splats placed on Starbuck's store floors look like some sick kid yakked. Then people walk on it and it's even more revolting and unappetizing. Looks like some stores in-need-of-repair restrooms. Rating: Thumbs down. Coffee loyalists, Turn around and walk out. Newly [re] appointed marketing head Michelle Gass has her work cut out.
What do Folgers, Pampers, Tylenol, Coca-Cola and many other products all have in common?
Me! I perform extreme product makeovers for global marketing leaders: the world's top C-suite and line management teams dealing in products and categories with flat, stagnant or declining sales, delisted or new products and line extensions.
When's the time to perform an EXTREME PRODUCT MAKEOVER? Whenever someone notices product or category sales are slipping.
Course graduates Folgers, Pampers and Tylenol became "billion dollar" (US sales) CPG product lines. (Single lines that sell $1+ billion not brands of many lines). Others followed. Our least successful grad, Baked Lays sold $310 million in 10 months. To date, no one else in the US $2.4 trillion consumer package good industry has launched a single more successful product (Source: IRI).
Are your product or category sales slipping?