As commodities, heavily price driven US airline brands are going the way of the old Greyhound Bus Lines and dodo bird. What needs are actually served by physical travel save sentiment? If an airline's overhead is so great that it cannot sustain itself, then what should or could an airline become without its hardware and overhead...and what prescient Chairman or CEO is asking this question? With baggage fees bringing in no more than beer money airline marketing seems missing in action. Sure airlines stand for travel, but what does travel stand for? Communication? Enrichment? and how can that be served by communication without travel? Who would be the first airline to compete with Google? And how unlikely would that be? With the first chinks appearing in Google's armour, could an airline remold itself into the next travel/search/communication engine? Is it more likely that this new business entity replace the Face Book? And with a slight twist of wrist revolutionize social marketing and networking? And how would that occur? Where are the Special User Effects that are the underpinnings of great unique selling propositions? (like the identification of 'development' that took Pampers $1.6 billion in annual sales beyond 'fit' and 'dryness') Where are the reasons to try an airline, and if I try it and like it to fly it again? When the industry needs direction most Madison Avenue too seems MIA. Awareness and recognition pap like Fly the friendly skies isn't going to cut the mustard here or impact consumer habits and practices. There is a clear need now for a market share war and not based on price. Two things, 1) when you talk price it spooks those already facing shaky personal and professional budgets; 2) when you talk price (like Chrysler's $2.99 a gallon gas promotion) your brand equity sinks so low you have to climb up a ladder to get to the bottom. Christ! Sell your cars based on their substantiated reason's for being. Cars, airlines = modes of transportation = for business or pleasure. Tell me something I don't know. That's what the brand doctor orders here!
What do Folgers, Pampers, Tylenol, Coca-Cola and many other products all have in common?
Me! I perform extreme product makeovers for global marketing leaders: the world's top C-suite and line management teams dealing in products and categories with flat, stagnant or declining sales, delisted or new products and line extensions.
When's the time to perform an EXTREME PRODUCT MAKEOVER? Whenever someone notices product or category sales are slipping.
Course graduates Folgers, Pampers and Tylenol became "billion dollar" (US sales) CPG product lines. (Single lines that sell $1+ billion not brands of many lines). Others followed. Our least successful grad, Baked Lays sold $310 million in 10 months. To date, no one else in the US $2.4 trillion consumer package good industry has launched a single more successful product (Source: IRI).
Are your product or category sales slipping?