If you haven't read Laura's posts at Ries' Pieces get a move on! Her current installment on GM, called "GM & The Implication of the Opposite" hits the mark and commenting readers are posting interesting follow ups. Now, my chief strategic problem with GM's promotional money back guarantee is that it doesn't build positive business OR brand perceptions, it tears them down due to one immutable law of marketing, advertising, branding and sales. When one trades on price, your brand equity sinks so low you have to climb up a ladder to get to the bottom. This strategy is installing the "Kill Bits®" in people's minds and perceptions that depress their response to advertising, marketing, branding and sales efforts - a far cry from correctly Socially Engineering® the company and brand's turnaround. We're observing Fall of Rome calibre strategy at GM because they really don't understand their consumer and they are unwilling to listen in the ways required to give them what they want.
What do Folgers, Pampers, Tylenol, Coca-Cola and many other products all have in common?
Me! I perform extreme product makeovers for global marketing leaders: the world's top C-suite and line management teams dealing in products and categories with flat, stagnant or declining sales, delisted or new products and line extensions.
When's the time to perform an EXTREME PRODUCT MAKEOVER? Whenever someone notices product or category sales are slipping.
Course graduates Folgers, Pampers and Tylenol became "billion dollar" (US sales) CPG product lines. (Single lines that sell $1+ billion not brands of many lines). Others followed. Our least successful grad, Baked Lays sold $310 million in 10 months. To date, no one else in the US $2.4 trillion consumer package good industry has launched a single more successful product (Source: IRI).
Are your product or category sales slipping?