Sunday, February 07, 2010

McDonald's Leverages Wi-Fi

In it's best marketing decision since Dick and Maurice McDonald put hamburgers on the menu and the Speedy Service System in place McDonald's has given America Free Wi-Fi at 11,500 of 14,000 locations ... an event equally rivaling America's first lunar landing in terms of being able to Socially Engineer or change consumer habits and practices.

McDonald's has long been the bastion of the very young (moms with kids) or the very old (on fixed incomes). It was all they can afford. Now McDonald's has become the McDonald's for "the rest of us." While the maxim CQCQ means that McDonald's will continue to consistently put out the same products, the same way, no matter where you are; free wi-fi access means it's now OK just to go there and hang out. So will you?

I stopped into a neighboring Starbucks. Six laptops paying for wi-fi access and one woman with a brand new laptop from the Best Buy next door desperately trying to log on (newbie). A gentleman delicately explained that you had to pay for the privledge here with AT&T, but the McDonald's down the street had it for free. So I had to pack up my MacBook and head down the street to see.

Yep. Same old crowd and not a laptop in sight. So I ordered a dollar McDouble, sat down and got to work while starting to observe. Within minutes the manager was out at a table (coincidence) with her charts obviously preparing for a meeting. A few minutes later the franchise owner walked in (guess I was right about the meeting - going over numbers). Beaming at me as he walked by came the question excitedly, "So how's the Wi-Fi working!?" "Excellent," I said wanting to assure the man he'd made a wise decision; or that he was lucky for having been tapped to offer free wi-fi. He proceeded with his meeting while I chilled for the next hour and a half.

Same old crowd. No laptops walked in the door, but hey! Guess I'm an early adapter this time around. Find out if McDonald's offers free wi-fi in your community. Go to McDonald's Wireless Connectivity and check it out. Nice move McDonald's. I'm lovin' it! And by the way, the ad in this post is made entirely of french fries. Courtesy of Leo Burnett?

1 comment:

Promotional Products said...

Sometimes its embarrassing to admit, but I am constantly at McDonald's with my computer. most people think Starbucks is the place, but who can complain with something off the dollar menu, and no one giving you glares like, "it's time to go."