Wednesday, May 28, 2008

Creation's Conundrum: The Qualitative Quantitative Conflict

What is it about clients that insist on the use of qualitative firms who also quantify their own work? Way back in the early days of pioneering qualitative research this was considered a big no no - you were letting the fox watch the hen house - if you did this no one would hire you. Now, clients want convenient one stop places to shop and don't care about this conflict of interest - let alone the burden to objectivity. Maybe this is just another reason why McKinsey & Company reports that despite solid balance sheets and healthy bottom lines consumer packaged goods executives worry where their growth will come from. How long can you stand the target wherever you want it, and then fire at point blank range? It's like predefining a new trend or psychographic/attitudinal/social marketing target audience, then telling everyone to go shoot at it. You artificially arrest the extent of your business. Hitting the bulls eye becomes a no brainer - with sales results that match. Do yourself a favor and learn all of the tricks you you can skip the mistakes.

This image courtesy of Dee's Liberature.

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