Showing posts with label metrics. Show all posts
Showing posts with label metrics. Show all posts

Wednesday, August 13, 2008

Automotive Agenda

Here would be an interesting metric for the auto industry.

I was thinking about ways using metrics creates job security and insulates one from doing anything that actually makes a significant impact on the business when I had this thought.

What percentage of a new car's price or value should go into its repair and maintanence over its lifetime?

I'm sure the auto industry has that number, and wouldn't it be an interesting number to see on new and used car stickers. Bet it would drive down the cost of dealer repairs and shake other things up - and it should be there right next to the mpg sticker. But I'm still thinking of the benefits that would accrue to the end user - you and me.

ANALYTICS IS SO POPULAR IN BUSINESS BECAUSE

Analytics and metrics are so popular in business because business men and women believe trends are things that stare up at you dead and lifeless from a slide on a microscope that's easy for us to move around. With the keyword being easy. It's dead. It doesn't move. Anyone can do it. And anyone who drives their business with this information is bound to end up roadkill, or existing on the artificial life support of today's media. Takes massive amounts of infusion to keep "the brand" out there.

So studying the past in a petri dish won't engage the future - otherwise every brand, manufacturer and ad agency would be doing a whole lot better. It's a hostile environment in which to create new products or turnaround brands not doing well. No matter what anyone says, you can't measure your way to a breakthrough. Trends that pop out of numbers are like studying an earthquake, by the time you analyze the data, the event will be long past.